User Groups Team (JUG) Official
We maintain and support a directory of all local Joomla! User Groups that are being organised by the community to meet Joomla! users in real life to share Joomla! knowledge.
We support and advise Joomla! User Group Organisers.
|Djamel Kherbi Algeria||Team Leader||Aug 2015|
|Brian Ronnow Denmark||Assistant Team Leader||Jun 2015|
|Laura Gordon United States||Contributor||Jan 2018|
|Noemi Sanchez del Rio Spain||Member||Jun 2017|
|Rowan Hoskyns Abrahall United Kingdom||Member||Department Coordinator||Jun 2015|
|Joomler||Position||Role||Date Started||Date Ended|
|liam United Kingdom||Team Leader||May 2012||May 2015|
|Alejandro Pascoli Argentina||Contributor||Nov 2014||Oct 2016|
|Bruce Valle United States||Contributor||Jun 2015||Jun 2017|
|Daniel Dubois France||Contributor||Dec 2016||Mar 2017|
|Duke Speer United States||Contributor||Trademark Reviews||Dec 2013||Jun 2017|
|Eric Lamy France||Contributor||Feb 2015||Jan 2018|
|Helvecio "Elvis" da Silva Brazil||Contributor||Nov 2014||Oct 2016|
|Jennifer Gress United States||Member||Aug 2014||Feb 2018|
|Luca Marzo Italy||Member||Dec 2016||Mar 2017|
|Ruth Cheesley United Kingdom||CLT Liaison||Jan 2012||Jul 2016|
|Saurabh Shah Brazil||Member||Nov 2014||Sep 2016|
|Shirat Goldstein Israel||Member||Mar 2016||Sep 2016|
|Thomas Kahl Germany||Member||Mar 2016||Sep 2016|
|Wim Marynes Belgium||Member||Jun 2015||Jul 2015|
In attendance: Djamel Kherbi Brian Row Apologies: Rowan Hoskyns-Abrahall No Shows: Noemi Sanchez Del Rio We had our bi-monthly meeting first meeting for the month of February, held from 19 pm to 20 pm CET on Google hangout, the following items were...Read more: 6th of February 2018 User Groups Team (JUG Team) Meeting minutes
In attendance: Djamel KherbiJenn Gress Apologies: Brian RonnowRowan Hoskyns-Abrahall No Shows: Noemi Sanchez del RioEric Lamy Went over pending tickets and those with details that needed to be shared. Jenn finished doing TM audits on the JUGs with domains with the word joomla in them all...Read more: 23 January 2018 JUG Team Meeting Minutes
In Attendance: Djamel KherbiJenn GressApologies: Brian RonnowRowan No Shows:Noemi Sanchez del RioEric Lamy 1. Jenn has resigned from the JUG Team and as TM Liaison on 4th January 2018. Last day 31 January 2018. Djamel to let the team know and divide up tasks. 2. Laura has reviewed Denmark as...Read more: 9 January 2018: JUG Team Meeting Minutes
In attendance: Jenn Gress Brian Row Djamel Kherbi Aplogies : Noemi Sanchez Del Rio No Shows: Eric Lamy Rowan Hoskyns-Abrahall We had our bi-monthly meeting, second meeting of the month of December last meeting of the year 2017, held from 19 pm to 20 pm...Read more: 19th of December 2017 User Groups Team (JUG Team) meeting report
In attendance: Djamel KherbiNoemi Sanchez del RioJenn Gress Apologies: Brian RonnowRowan Hoskyns-Abrahall No Show: Eric Lamy Easy meeting this week as we didn't have a lot to discuss. Went over reviews. Noemi to start working on hers very soon. Djamel to wrap up Brasil shortly. We talked...Read more: 7 November 2017 JUG Team Meeting
In attendance: Djamel Kherbi Jenn Gress Noemi Sanchez Del Rio Apologies: Brian Row Rowan Hoskyns-Abrahall No Shows: Eric Lamy We had our bi-monthly meeting second meeting for the month of October, held from 19 pm to 20 pm CET on Google hangout, the...Read more: 17th October 2017 User Groups Team (JUG Team) Meeting minutes
In attendance: Djamel KherbiBrian RonnowJenn GressNoemi Sanchez del RioAnd Rowan via Glip No Show: Eric Lamy 1. Discussed directory review. Djamel has completed the review of Africa except a couple. Jenn to do Djamel's listing and Noemi taking care of Blida. The rest of the team needs to get...Read more: 19th September 2017 JUG Team Meeting Minutes
In attendance: Djamel KherbiJenn GressNoemi Sanchez del RioRowan Hoskyns-Abrahall Apologies: Brian Ronnow No Show: Eric Lamy 1. Went over pending listings which was fast because there are none. 2. JUG Directory Review: Djamel is kicking butt and the rest of us are not and so need our butts...Read more: 5th September 2017 JUG Team Meeting Minutes
In attendance: Djamel KherbiJenn GressBrian RonnowNoemi Sanchez del Rio No shows: Eric LamyRowan (but she doesn't really have to be there every meeting anyways) Went over pending listings of which there are only one. All good. We are starting the directory review again. It's an ongoing and...Read more: 15th August 2017 JUG Team Meeting Minutes
In Attendance:Djamel KherbiJenn GressRowan Hoskyns-AbrahallBrian RonnowNoemi Sanchez Del RioNo Show:Eric Lamy 1. Went over listings: no pending new or updated listings. 2. Went over doing a directory review. Rowan did an export of listings for us to work off of. 3. We need to do a...Read more: 1st August 2017 - JUG Team Meeting Minutes
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JUG Team Member Expectations/Responsibilities
The JUG Team’s activities are centred around the Ticketing System and this is essential to our operations. We need people that are willing to commit to checking emails and for new tickets daily and to reply/follow up promptly in a very timely manner. Inactivity and lack of follow through is not acceptable in this group and we move people to “Contributor” when activity becomes less frequent.
Polite, friendly, clear communication at all times (including on personal social media)
Check your email at least daily and respond to anything that needs action
Attend team meetings or give advance warning for absence. If two or more meetings are missed without apologies you will be moved to the “honour roll” and be in the Organisers and/or Contributor Teams.
Promptly address new tickets and listing updates.
Answer tickets assigned to you within 24 hours.
Follow up with tickets assigned to you as needed and continually/regularly.
JUG Team Specific
Keep documentation on docs.joomla.org up to date - standing item on agenda.
Update JUG team pages on https://docs.joomla.org/Joomla_User_Group_Team
Learn trademark & licensing requirements for JUG registration
Assist in translating content (when fluent in more than one language)
JUG Organiser Mentoring
Outreach & forum support - for new and existing organisers (subscribe to forum at http://forum.joomla.org/viewforum.php?f=562)
1-2-1 ‘hand holding’ for new JUG organisers
Assist with creating, sharing and updating resources for JUG organisers
Maintaining docs.joomla.org pages by adding their information/resources
Assist with monthly JUG team newsletter
With the upcoming migration to the new Registered Joomla User Group directory, the increase in registrations and other exciting news, there is now a chance to be part of this team.
Please fill out the member application form if you are interested in being a member of the JUG Team.
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