Joomler	Position	Role	Date Started
Djamel Kherbi Algeria	Team Leader		Aug 2015
Brian Ronnow Denmark	Assistant Team Leader		Jun 2015
Eric Lamy France	Contributor		Feb 2015
Jennifer Gress United States	Member		Aug 2014
Noemi Sanchez del Rio Spain	Member		Jun 2017
Rowan Hoskyns Abrahall United Kingdom	Member	Department Coordinator	Jun 2015

Joomler	Position	Role	Date Started	Date Ended
liam United Kingdom	Team Leader		May 2012	May 2015
Alejandro Pascoli Argentina	Contributor		Nov 2014	Oct 2016
Bruce Valle United States	Contributor		Jun 2015	Jun 2017
Daniel Dubois France	Contributor		Dec 2016	Mar 2017
Duke Speer United States	Contributor	Trademark Reviews	Dec 2013	Jun 2017
Helvecio "Elvis" da Silva Brazil	Contributor		Nov 2014	Oct 2016
Luca Marzo Italy	Member		Dec 2016	Mar 2017
Ruth Cheesley United Kingdom	CLT Liaison		Jan 2012	Jul 2016
Saurabh Shah Brazil	Member		Nov 2014	Sep 2016
Shirat Goldstein Israel	Member		Mar 2016	Sep 2016
Thomas Kahl Germany	Member		Mar 2016	Sep 2016
Wim Marynes Belgium	Member		Jun 2015	Jul 2015

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Long Term JUG Team Member

Become a JUG Team Member

JUG Team Member Expectations/Responsibilities

 

The JUG Team’s activities are centred around the Ticketing System and this is essential to our operations. We need people that are willing to commit to checking emails and for new tickets daily and to reply/follow up promptly in a very timely manner. Inactivity and lack of follow through is not acceptable in this group and we move people to “Contributor” when activity becomes less frequent.

 

Communications

• Polite, friendly, clear communication at all times (including on personal social media)

• Check your email at least daily and respond to anything that needs action

• Attend team meetings or give advance warning for absence. If two or more meetings are missed without apologies you will be moved to the “honour roll” and be in the Organisers and/or Contributor Teams.

• Promptly address new tickets and listing updates.

• Answer tickets assigned to you within 24 hours.

• Follow up with tickets assigned to you as needed and continually/regularly.

 

JUG Team Specific

• Keep documentation on docs.joomla.org up to date - standing item on agenda.

• Update JUG team pages on https://docs.joomla.org/Joomla_User_Group_Team

• Learn trademark & licensing requirements for JUG registration

• Assist in translating content (when fluent in more than one language)

 

JUG Organiser Mentoring

• Outreach & forum support - for new and existing organisers (subscribe to forum at http://forum.joomla.org/viewforum.php?f=562)

• 1-2-1 ‘hand holding’ for new JUG organisers

• Assist with creating, sharing and updating resources for JUG organisers

• Maintaining docs.joomla.org pages by adding their information/resources

• Assist with monthly JUG team newsletter

 

With the upcoming migration to the new Registered Joomla User Group directory, the increase in registrations and other exciting news, there is now a chance to be part of this team.

 

Please fill out the member application form if you are interested in being a member of the JUG Team.

Thank you.

 

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